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Configure Status Based Retry Flow

Accord Sync enables users to request a sync from QuickBooks to Salesforce for a specific QuickBooks record by modifying the status of the Accord Record Status object.

Step 1: Update the Accord Record Status Object

Start by adding the retry status ‘QBO Retry’ to the Status picklist on the Accord Record Status object.

Step-by-step Guide: Configuring a Flow to Request Syncs on Status Update

Follow the steps below to set up a flow that requests synchronizations when the status is set.

Step 1: Navigate to the Flows Section

From the Setup menu, go to Process Automation > Flows.

Step 2: Start a New Flow

Click on New Flow to commence creating a new flow.

Step 3: Select a Record-Triggered Flow

Choose Record-Triggered Flow from the available options.

Step 4: Create the Flow

Click on Create.

Step 5: Specify the Initiating Object

Select the object that will start the action and will be in charge of transmitting data to Salesforce.

Object: Accord Record Status

Trigger the Flow When: A record is created or updated

Condition Requirements: Status equals 'QBO Retry'

Optimize the Flow for: Actions and Related Records

Step 6: Add an Action Component

Add an Action component to the Flow named “Sync From QuickBooks”. Fill in the following parameters:

  • QuickBooks Id: This should be the QuickBooks Id of the record. The Entity Id field from the triggering Accord Record Status can be used here.
  • Entity Type: This should be the Master Label of the Sync Object. The Type field from the triggering Accord Record Status can be used here.
  • Company Id: Specify this parameter only if you have more than one QuickBooks company connected.

Step 7: Save the Flow

Click on Save to preserve the flow configuration.

Step 8: Activate the Flow

Click on Activate to make your flow operational.

This setup allows you to manually request a sync from QuickBooks to Salesforce for a specific QuickBooks record by simply updating the status of the corresponding Accord Record Status object.

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